At Waterproofing Engineers, we respect your privacy and are committed to protecting the information you provide when you visit our website, submit an enquiry, request a quotation, schedule a site inspection or contact us regarding our waterproofing services.
This Privacy Policy explains what information we may collect, how we may use it, how we protect it and the choices available to you when using waterproofingengineers.com.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
Go to Homepage1. About Waterproofing Engineers
Waterproofing Engineers is a building waterproofing services and contracting company based in Korattur, Chennai, providing waterproofing solutions for residential, commercial and industrial properties.
Our services include Terrace Waterproofing, Bathroom Waterproofing, Building Waterproofing, Sidewall Waterproofing, Sump Waterproofing, Water Tank Waterproofing, Underground Waterproofing, Sunkun Waterproofing, Lift Waterproofing and Swimming Pool Waterproofing. Our waterproofing applications include Chemical Waterproofing, Bitumen Waterproofing, PU Chemical Coating, Chemical Grouting, Epoxy Tile Grouting, PU Chemical Grouting and Crystalline Treatment.2. Information We May Collect
When you interact with our website or contact us, we may collect information that you voluntarily provide, such as:
- Name
- Mobile number
- WhatsApp number
- Email address
- Property or project location
- Waterproofing requirement
- Information submitted through enquiry forms
- Quotation or inspection requirements
- Photographs or videos voluntarily provided
- Other information included in your communication with us
We may also collect limited technical information when you browse our website, such as browser type, device type, pages visited, referring website, general website usage information and similar technical information.
3. How We Collect Information
Information may be collected when you:
- Submit an enquiry form
- Request a quotation
- Request a site inspection
- Contact us by telephone
- Contact us through WhatsApp
- Send us an email
- Browse or interact with our website
- Provide project photographs or other information
Providing personal information is generally voluntary. However, certain information may be necessary for us to respond to your enquiry or provide a requested service.
4. How We Use Your Information
We may use the information provided by you to:
- Respond to enquiries
- Understand your waterproofing requirement
- Arrange site inspections
- Prepare quotations
- Communicate regarding projects
- Provide requested waterproofing services
- Provide customer support
- Follow up on service enquiries
- Improve our website and services
- Maintain appropriate business records
- Prevent misuse or unauthorized activity
- Comply with applicable legal requirements
We aim to use personal information for legitimate business and service-related purposes.
5. Telephone, WhatsApp and Email Communication
When you contact Waterproofing Engineers through telephone, WhatsApp or email, information provided by you may be used to understand your requirement, arrange an inspection, prepare a quotation, coordinate project activities or provide customer support.
If you voluntarily send photographs, videos, property information or other project details, we may use them for assessing and responding to your waterproofing requirement.
6. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support website functionality, improve user experience, understand general website usage and maintain website performance.
The specific cookies or technologies used may vary depending on the functionality available on our website.
You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Where third-party technologies are used, their collection and processing may also be governed by their respective privacy policies.
7. Website Analytics
Where analytics tools are implemented on our website, they may collect general information about website usage, such as:
- Pages visited
- Approximate time spent on pages
- Browser and device information
- Traffic source
- General geographic information
- Website interaction patterns
This information may be used to understand website performance and improve content, navigation, usability and customer experience.
8. How We Share Your Information
We do not sell or rent your personal information.
Information may be shared where reasonably necessary to:
- Respond to your service enquiry
- Provide requested services
- Support website functionality
- Operate communication or technical services
- Meet applicable legal requirements
- Protect our website, customers, rights or property
- Prevent fraud, misuse or security threats
Where third-party service providers are involved, we expect information to be handled appropriately and only for legitimate purposes.
9. Data Security
We take reasonable technical, administrative and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
10. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes and meeting applicable legal or regulatory requirements.
Retention periods may vary depending on the nature and purpose of the information.
11. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion where legally permitted
- Withdraw consent where processing is based on consent
- Ask questions regarding the use of your information
- Raise a privacy-related concern
Certain requests may be subject to applicable legal or legitimate business requirements.
12. Children's Privacy
Our website and services are primarily intended for adults and customers seeking waterproofing services.
We do not knowingly collect personal information from children for marketing or unrelated purposes.
If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.
13. Third-Party Websites
Our website may contain links to external websites, social media platforms, mapping services or other third-party resources.
These websites operate independently and may have their own privacy policies and terms.
Waterproofing Engineers is not responsible for the privacy practices or content of third-party websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
15. Contact Us About Privacy
If you have questions about this Privacy Policy or wish to raise a privacy-related concern, please contact us.
Waterproofing Engineers, Building Waterproofing Services & Contractors
Address:
Flat No. G4, Ground Floor, Block No. A, Madura Apartment,
Lake View Garden, Korattur, Chennai – 600076, Tamil Nadu, India.
Mobile:
+91 90920 65659 | +91 95666 93899Email:
info@waterproofingengineers.com | info.waterproofingengineers@gmail.comWebsite:
www.waterproofingengineers.comContact Us:
Call Now WhatsApp16. Privacy at a Glance
We collect: Information you voluntarily provide through enquiries, quotations, inspections, communications and website interactions.
We use it for: Responding to enquiries, arranging inspections, providing quotations, delivering services, customer support and improving our website.
We do not: Sell or rent your personal information.
You can: Contact us regarding access, correction, deletion, consent withdrawal or privacy concerns, subject to applicable law.
Our commitment: We take reasonable measures to protect the information entrusted to us.